Cybersecurity & compliance for healthcare and clinical practices.

We help healthcare and clinical practices reduce cyber risk, support their compliance program, and keep the technology behind patient care dependable โ€” flat-rate, with a real team behind every ticket.

120+ clients

Since 2001 in business

Veteran-owned

Ohio Valley & nationwide

The risks you don't have time to think about. We do.

  • HIPAA exposure
  • Ransomware
  • System downtime
  • Patient/client data loss
  • Microsoft 365 compromise
  • An IT vendor that's slow to respond

What we do

One partner for IT, security, and compliance.

Six services that fit into one predictable program. The services page carries the full detail.

  • Managed IT

    Day-to-day support, monitoring, and maintenance that keep your practice running.

  • Cybersecurity monitoring

    Continuous threat detection across your endpoints, identities, and email.

  • HIPAA compliance readiness

    Risk analyses, policies, and safeguards mapped to the HIPAA Security Rule.

  • Backup & disaster recovery

    Tested, off-site backups that help keep a bad day from becoming a closed practice.

  • Microsoft 365 security

    MFA, conditional access, and email hardening configured around how your practice works.

  • Security awareness training

    Short, regular training that helps your team recognize and report suspicious email.

Why REAL

Why practices choose us.

In business since 2001

120+ clients today, with our focus on healthcare and clinical practices โ€” dental, medical, veterinary and more โ€” where HIPAA and data security shape the daily work.

Flat-rate, scoped pricing

A flat monthly rate scoped to your practice, with what is included spelled out in your plan.

A full team, not a one-man band

Engineers, compliance specialists, and a real help desk working as one team.

Extreme accountability

Service targets defined in your plan, clear ownership, and plain-English reports.

Proof

Practices that trust REAL Cyber.

IT services and compliance and security have been the greatest benefit. REAL has been thorough and incredibly efficient in identifying issues โ€” which I have nightmares about in this age of ransomware and malware attacks on healthcare companies. I personally downloaded software I was suspicious about, and REAL caught and isolated the self-inflicted potential malware attack immediately; what could have been thousands of dollars in software or lost chair time was prevented before it became an issue, with a separate in-person follow-up to confirm a clean system the following week. What they do better than other firms is monitor for issues โ€” I was seriously impressed by the speed at which REAL detected and resolved a problem, late on a Sunday evening to boot. If you want personal protection, vigilant monitoring, and efficient resolution, REAL is the deal.

Joseph Cardosi, DMDRising Sky DentalRising Sun, IN

The biggest benefit is peace of mind โ€” knowing our clients are protected by professionals who keep security a top priority. IT can be intimidating, and REAL gives us a really easy, comfortable way to understand what we need to know. If someone were on the fence, I'd tell them not to hesitate and risk this company not taking new clients. We're so comfortable knowing Ross and his team are the best โ€” the most reliable, knowledgeable, professional IT company.

JamieOffice Manager, 360 Health SolutionsLexington, KY

If you want the very best, REAL is your only option. I've worked with them for over 30 years, and our practice IT setup is complex โ€” over the years they've implemented every new piece of equipment and software without ever disrupting our workflow. Their response time is top-notch, and when you combine the team's background with their knowledge of compliance and security, there's not another IT firm that could compare.

Cynthia HatfieldPractice Manager, Innovative Oral Surgery & Dental Implants StudiosLouisville, KY

The biggest benefit is my peace of mind that IT and security are being taken care of in the best manner possible โ€” and I am not alone in dealing with a world I am not an expert in.

Allison Henley, DMDOwner, AllHeart DentalGeorgetown, KY

Process

A clear, repeatable path to better security.

  1. Assess

    We map your systems, data flows, and compliance gaps end-to-end.

  2. Prioritize

    We rank fixes by risk and impact โ€” no fear, no fluff.

  3. Secure

    We deploy, configure, and harden the safeguards that matter most.

  4. Monitor

    We monitor your environment continuously and report against the service targets in your plan.

FAQ

Questions practices ask us.

What does REAL Cyber do?

REAL Cyber is a veteran-owned cybersecurity, HIPAA-compliance, and managed IT firm, in business since 2001, built for healthcare and clinical practices โ€” dental, medical, surgical, imaging, physical therapy, chiropractic, and other compliance-sensitive businesses like veterinary clinics and insurance agencies. We help reduce cyber risk, support your compliance program, and keep the technology behind patient care dependable, with ongoing onsite support across Kentucky, Indiana, Ohio, West Virginia and Tennessee and remote services nationwide.

When I reach out, will I talk to a real person?

Yes. During business hours, you reach a real member of our team โ€” not a ticket queue or an automated bot. When something breaks, a person who already knows your systems picks up and gets to work. After-hours coverage and response targets are specified in your plan.

How does pricing work?

Every practice is different, so we don't quote one-size-fits-all pricing. After a free 15-minute Cyber Risk Consult and a scoping review, we give you a flat-rate monthly quote โ€” one predictable invoice, no per-ticket charges for covered work. Price depends on factors such as the number of users and devices, the number of locations, the services you choose, and your compliance needs. Terms vary by engagement, and we spell them out up front.

Do you only work with practices in the Ohio Valley?

No. We provide routine, ongoing onsite support across Kentucky, Indiana, Ohio, West Virginia and Tennessee from our Lexington, KY office. Remote services โ€” cybersecurity and monitoring, remote IT support, security awareness training, risk assessments, HIPAA programs, and virtual CISO โ€” are available nationwide, and defined-scope onsite projects outside those five states are available by agreement.

Do you support our practice-management and EHR software?

Yes. We already know the systems clinical practices run on โ€” dental platforms like Dentrix, Eaglesoft, and Open Dental; medical EHR/EMR and imaging systems; and veterinary software like AVImark, Cornerstone, and ezyVet. Support never starts with "we'll learn your software." Specific versions and integrations are confirmed during your assessment.

What makes REAL different from a typical IT provider?

Three things: we're built specifically for compliance-sensitive practices (not a generalist shop that added healthcare to a brochure), we're veteran-owned and run on discipline and accountability, and you work with real people who explain things in plain English. We help reduce your risk and support your HIPAA program, with flat-rate pricing and service targets defined in your plan.

REAL People. REAL Experience. REAL Solutions.

Book a 15-minute Cyber Risk Consult.

Fifteen minutes with our team: you tell us about your practice and your biggest concern, and we tell you whether and how we can help. No obligation.