Insurance agencies · Ohio Valley
Cybersecurity & managed IT for insurance agencies.
REAL Cyber protects insurance agencies across the Ohio Valley from wire fraud, business email compromise, and ransomware — securing client PII and financial data, keeping your agency management system online, and meeting the cyber-insurance requirements your carriers demand.
Insurance agencies hold exactly what attackers want: client PII, financial details, and the payment flows behind every policy. Business email compromise and wire fraud target agencies directly, and your day runs on the agency management system that has to stay online (Applied Epic, AMS360, EZLynx). REAL Cyber secures that data, defends those money flows, and keeps you meeting the security requirements your own carriers ask for.
The risks every insurance agency carries. We carry them for you.
- Wire fraud and business email compromise (BEC) redirecting client or carrier funds
- Ransomware locking your agency during business hours
- Client PII and financial data exposure
- Agency management system downtime (Applied Epic, AMS360, EZLynx)
- Phishing through carrier and client email
- Cyber-insurance carrier requirements you can't meet alone
- Shared staff logins and turnover
- Lost or untested backups
What we do
Built around insurance agencies.
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Business email compromise & wire-fraud defense
Email authentication, impersonation detection, and verification controls built to stop the fraudulent wire and payoff-change requests agencies actually receive.
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Agency-management-system-aware managed IT
We already know Applied Epic, AMS360, and EZLynx and the systems they touch — so support doesn't start with 'we'll learn your software.'
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Client PII & financial data protection
Encrypted, access-controlled handling of the personal and financial data your agency holds — with monitoring across your endpoints, identities, and email.
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Microsoft 365 & email security
MFA, conditional access, and email hardening configured to block the phishing your team actually receives.
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Cyber-insurance requirement readiness
MFA, EDR, tested backups, and documented training mapped to what your carrier's application and renewal demand — so you qualify and stay covered.
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Backup, disaster recovery & business continuity
Tested, off-site backups of your client and operational data — and a recovery plan that keeps you writing business when something goes wrong.
Why REAL
Why insurance agencies choose us.
Two decades in the trenches
20+ years supporting compliance-heavy industries — healthcare, dental, and more.
Flat-rate, transparent pricing
One predictable monthly rate. No surprise invoices. No nickel-and-diming.
A full team, not a one-man band
Engineers, compliance specialists, and a real help desk — all on call.
Extreme accountability
Measurable SLAs, real ownership, and no finger-pointing when something breaks.
Proof
Agencies across the region trust REAL.
Since hiring REAL as my agency's cybersecurity firm, I have peace of mind that I'm meeting the compliance regulations my industry requires and keeping pace with an ever-changing cybersecurity landscape. Before, I was hoping my security measures were stringent enough to keep me compliant and secure — but I wasn't confident. Now I am. REAL is a silent partner at my agency; the consistent communication, reports, and education they provide is undeniable. Ross and his team are proactive, professional, honest, and future-oriented. REAL is one of the best companies I've had a relationship with in a very long time, in any industry — I recommend them 100%.
Process
A clear, repeatable path to better security.
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Assess
We map your systems, data flows, and risk exposure end-to-end.
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Prioritize
We rank fixes by risk and impact — no fear, no fluff.
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Secure
We deploy, configure, and harden the safeguards that matter most.
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Monitor
We watch your environment 24/7 and stay accountable to clear SLAs.
FAQ
Questions insurance agencies ask us.
Do you support Applied Epic, AMS360, and EZLynx?
Yes — we know the major agency management systems (Applied Epic, AMS360, EZLynx) and the systems around them, so support is fast and your agency keeps running.
How do you protect against wire fraud and business email compromise?
BEC and wire fraud are among the top threats aimed at agencies. We deploy email authentication, impersonation detection, MFA, and verification controls built to stop fraudulent wire and payoff-change requests.
Can you help us meet our cyber-insurance requirements?
Yes. We map MFA, EDR, tested backups, and documented training to what your carrier's application and renewal demand — so you qualify and stay covered.
What security and compliance expectations do insurance agencies face?
Two layers, and we handle both. Federally, the FTC Safeguards Rule under Gramm-Leach-Bliley requires agencies to maintain a written information security program with multi-factor authentication, encryption, employee training, an incident-response plan, and breach reporting to the FTC. At the state level, Kentucky, Indiana, Ohio, and Tennessee have adopted the NAIC Insurance Data Security Model Law, which adds annual risk assessments and prompt notice to the insurance commissioner after a cybersecurity event. West Virginia hasn't adopted it, so WV agencies answer to the federal rule and their carriers' requirements. We build and document a program that satisfies whichever applies to you.
How much does it cost?
After a free Cyber Risk Consult and assessment, you get a flat-rate monthly quote scoped to your agency — one predictable invoice.
Do you work with agencies outside the Ohio Valley?
Fully managed service covers the Ohio Valley (KY, IN, OH, WV, TN); assessments and projects are available remotely nationwide.
REAL People. REAL Experience. REAL Solutions.
Book a 20-minute Insurance Agency Cyber Risk Consult.
No pressure, no obligation — just a clear picture of where your agency stands.